Shipping policy

Shipping Policy

We aim to process and dispatch all orders as quickly as possible.

Order Processing

  • Orders are processed and shipped within 1 business day of purchase.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • Once your order has been shipped, you will receive a confirmation email with tracking information, where available.

Delivery Times

  • We ship worldwide.

  • Estimated delivery times range from 4–12 business days, depending on the destination, local postal services, and customs processing.

  • Delivery estimates are not guaranteed and may be affected by factors outside our control, including carrier delays, weather conditions, and customs inspections.

International Shipping

  • International customers are responsible for any applicable customs duties, taxes, import fees, or other charges imposed by their country.

  • Customs processing times may occasionally extend delivery times beyond our estimated window.

Shipping Delays

While we strive to meet all delivery estimates, we are not responsible for delays caused by shipping carriers, customs authorities, or unforeseen circumstances.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout. We are not responsible for orders delayed, lost, or returned due to incorrect or incomplete addresses.

Lost or Damaged Packages

If your package is lost in transit or arrives damaged, please contact us as soon as possible. We will work with the shipping carrier to help resolve the issue.

By placing an order, you acknowledge and agree to the terms outlined in this Shipping Policy.